• Guest Services 1

Guest Services

Seattle’s Grand Dame has been welcoming guests for iconic Pacific Northwest luxury stays since 1924. As we enter a bold new era for a beloved Seattle classic, our commitment to unforgettable guest experiences remains the same.

Fairmont Olympic strives to meet the needs of its guests with disabilities. Please contact the hotel for any special requests relating to your disability or need any additional accessibility information about the hotel’s facilities and services.

We’re here to help you host seamless and memorable gatherings in Downtown Seattle. Fairmont Olympic has partnered with Encore, the certified leader in the conference service field, to offer the finest technology, creative expertise and quality assurance necessary to take your meetings and events to the next level.

Please contact the Concierge for more details on child care providers and rates: [email protected]

Bell staff are located at the valet in the lobby. They are available to assist with porterage, luggage storage and on-site shuttle service.

Bicycles are available to rent from Fairmont Olympic Hotel during your stay. Please contact the Concierge for more details: [email protected].

  • Check-in time is 4:00 p.m.
  • Check-out time is 11:00 a.m.

Late check-out or early check-in is by request only and based on availability. Additional fees may apply. Please inquire with the front desk for details.

To ensure that your child has all the comforts of home, the Fairmont Olympic offers the following amenities:

  • Children’s In-Room Dining Menu
  • Bathrobes
  • No-tear Shampoo
  • Baby Amenities

The Concierge Desk is available for assistance with dinner reservations, event tickets, tours, directions or any other request that will ensure a pleasant and enjoyable visit.

Email our Concierge team: [email protected]

Our Housekeeping team is pleased to provide extra amenities such as humidifiers, mini refrigerators and rollaway beds to ensure the best possible comfort for our guests.

Laundry and dry cleaning services are available daily at Fairmont Olympic.

For more information, email our Concierge team: [email protected]

Package handling is available at Fairmont Olympic Hotel.

Regular Mail & Carrier Envelope, Padded Pak, FedEx A4 size: included in guest Urban Experience Fee

  • Small boxes 2–20 lbs: $8.00 USD
  • Large boxes 21–60 lbs: $15.00 USD
  • Oversize boxes 61+ lbs: $48.00 USD
  • Crates and Pallets, shrink wrapped and self-contained: $325 USD

If assistance of a staff member to load or unload your items is required, this will incur a service fee. Fee is dependent on the size of the package. Please note we have a 7 day grace period; if packages are held longer than 7 days, the noted fee will apply weekly. Prices include delivery guest room/function space. Prices do not include unloading or setting up of items received.

Please reach out to [email protected] for any package handling questions or needs.

Valet parking is available at Fairmont Olympic with in and out privileges.

  • 0 minutes to 1 hour: $18.00 USD
  • 1–2 hours: $26.00 USD
  • 2–3 hours: $30.00 USD
  • 3–4 hours: $35.00 USD
  • 4–6 hours: $40.00 USD
  • 6–12 hours: $55.00 USD
  • 12–24 hours: $70.00 USD

Fairmont Overnight: $65.00 USD, plus tax (includes in/out privileges)

Self Parking
Self parking is available at the Olympic Garage, located at the corner of 5th Avenue and Seneca Street. The Olympic Garage is managed by ACE parking.

Garage Hourly Rates:

  • 0 minutes to 1 hour: $11.00 USD
  • 1–2 hours: $15.00 USD
  • 2–3 hours: $19.00 USD
  • 3–4 hours: $23.00 USD
  • 4–6 hours: $27.00 USD
  • 6–12 hours: $33.00 USD
  • 12–24 hours: $45.00 USD

Fairmont Overnight: $45.00 USD, plus tax (includes in/out privileges)


  • 0–2 hours: $7.00 USD
  • 2–4 hours: $12.00 USD
  • 4–8 hours: $16.00 USD
  • 8–12 hours: $26.00 USD
  • 12–24 hours: $39.00 USD


  • 5 p.m. to 3 a.m.: $10.00 USD

Height Clearance: Front Drive: 9 ft. 6 in.; Self Park: 6 ft. 5 in.; Valet Parking: 8 ft. 5 in.
Contact: Olympic Garage: 206-682-1238; Security: 206-793-1668

Please note: prices may change without notice.

Fairmont Olympic Hotel recognizes that pets are an extended part of your family and we are pleased to welcome dogs and cats to our property with a pet cleaning fee of $75.00 USD per stay. Guests are responsible for all property damages and/or personal injuries resulting from the pet. The hotel reserves the right to charge the guest’s account if damage is caused.

Please note with our reservations team prior to arrival if your family needs a pet bed and/or water and food bowls during your visit. To order treats and amenities from our special pet menu during your stay, please contact the front desk.

Learn more about our Canine Club.

At the Fairmont Olympic, we are committed to elevating your stay by offering an array of thoughtful amenities for a Destination *Guest Experience Fee of $33.00 plus taxes per day, seamlessly added to your folio.

Included Amenities: 

Complimentary WiFi: Stay connected throughout your visit

Health Club Access: Enjoy our Indoor Heated Pool, Hot Tub, Dry Saunas, with chilled water, apples, and fresh towels

Business Center Access: Utilize our self-service Business Center, equipped with a quiet workspace, printer, office supplies and small boardroom (up to one hour), subject to availability

20% Off Spa Services: Indulge in relaxation with a 20% spa services discount at Penelope and the Beauty Bar.

$5 Coffee Credit: Utilize a $5 credit towards our Espresso Bar at 4th Ave Café for grab-and-go items

In-room Refreshments: Your room will be equipped with a selection of coffee, tea, and a refillable filtered water bottle, up to four refills daily

Sonicast Service: Enjoy seamless in-room pairing technology to stream your own devices and preferred apps

Priority BMW Bicycles: Explore the city, subject to availability

Daily Sparkling Wine Sabering Masterclass: Join us at The George at 5pm daily for a sparkling wine sabering masterclass and toast

In-room Fitness Equipment: Stay active with in-room fitness equipment, including yoga mats, dumbbells, and resistance bands (available upon request)

Exclusive Discounts: Benefit from exclusive tourism partnership discounts of up to 30% off select local attractions and entertainment (inquire with our Concierge)

Local and Domestic Long-Distance Calls: Stay connected with complimentary local and domestic (US) long-distance phone calls

Local Newspaper: Pick up a local newspaper in the lobby lounge or restaurant to stay informed

Postcard Postage: Send postcards to loved ones with complimentary postage

*Please note that prices are subject to change without prior notice, and some conditions may apply.

Guest Services

Get in Touch

Want more information about Fairmont Olympic Hotel? We would love to hear from you! Visit our Frequently Asked Questions or contact us directly.